To start I spent a large sum of money with Z1 before and during my tt conversion. Later it came time to build my engine I ordered a set of Wiseco pistons. Waited a week never got them. At this point I called and they could not even find where I placed my order but yet I was charged. I was speaking with the person who took my order the first time and he thought he remembered it shipping and just told me to wait a few more days to see if it arrived. Another week goes by still no pistons or record of my order and now they didn't have any sets in stock.They checked again and found a set but it didn't have wrist pin locks. At this point they told me they would get a set of locks from a set of 87.5mm and ship me the 88mm. Another week and they show up given they only had to travel 120 miles. I never recieved a invoice for them.
I guess I should have learned the first time when I went down to there old shop/barn and didn't recieve friendly service.
I have spoken with Russell about it but even after that I dont belive I will deal with them again because of certain employee's.